About Mountz

Come join a company dedicated to making the world a safer place. We have 60 years of knowledge and a retooled vision that challenges us to put our products on every assembly line of the world’s most well-known manufacturing companies. To do that, we need creative thinkers, doers, with a global skill and mindset able to drive product development ideas through to fulfillment.

Currently, there is an opening for a service & repair technician based in our San Jose, CA headquarters. We are seeking a self-driven individual who is committed to quality and innovation and have a passion for providing excellent customer service. You want to work hard in a team environment and be challenged. The employee is primarily responsible for performing repair and calibration of torque tools and supporting laboratory accreditation activities for our ISO 17025 certified facility.

You are being recruited to make up a BEST IN CLASS team that will dominate the industry with its state of the art and high quality products. Mountz, Inc. has consistently garnered Bay Area Top Workplace awards. Be a part of our team!

Position Summary

• Tests, calibrates, and provides basic mechanical and electronic repairs in conformance to established standards and demonstrates familiarity with major functions and use of Mountz products including hand tools, power tools, multipliers and torque measurement equipment.
• The employee reports to the Service Lab Manager.

Essential Duties and Responsibilities

• Performs advanced mechanical and electronic repairs including repairs on electronic analyzers and other hand tools and electric drivers
• Presets and calibrates analyzers and transducers; calibrates hybrid controllers, electronic tools and multipliers
• Applies advanced troubleshooting techniques to isolate and diagnose equipment problems
• Provides basic support via phone or e-mail to customers and internal departments, as needed
• Performs quality control review and signature of calibration certificates
• Participates in technical training sessions with internal and external customers
• Participates in maintaining laboratory standards and equipment and in ensuring that San Jose cal lab maintains its ISO17025 certification
• Other duties may be assigned

Qualifications

• At least 3-5 years related experience and/or training in repair/calibration lab environment.
• Excellent troubleshooting skills
• Ability to perform repair work and calibration procedures according to established procedures and timelines/commitments
• Mechanical /technical aptitude
• Experience in ISO-certified lab a plus
• Proficient with Microsoft Office Suite
• Management experience is a plus
• Able to regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds

Work Location

Mountz, Inc.
1080 N. 11th Street
San Jose, CA 95112