This role is eligible for Visa Sponsorship.
San Jose, CA
Responsible for fulfilling the role of Leotek Quality expert; this is a hands-on position.
Ensure the quality of the parts produced at Leotek. Meet all customer expectations.
Quickly and effectively take action when non-conformances are found. Maintain the
most recent interpretations of the quality system requirements and therefore ensure
that documented practices meet the true interpretation of the quality management
system standards. Need to communicate Quality team in Asia.
· Lead Quality team and be responsible to internal and external quality
Ensure compliance with internal and external safety, quality, and regulatory
standards requirements for distribution (ISO 9001, Six Sigma).
Perform analysis and identifies trends in the inspection of finished products,
in-process materials and bulk raw materials.
Provide engineering support to operations ensuring consistent application of
Resolve quality issues by identifying problems, examining solution options,
implementing action plans, and providing resources.
Update customers in a timely fashion regarding the status of quality issues
or any requests.
Participate in product quality planning and control process based on
customer’s specifications and requirements.
Inform quality management team regarding customer feedback and
expectations on product’s quality.
Prepare and update all necessary quality reports as required by customers.
Train and guide quality management team in identifying and developing
problem solving methodologies to resolve quality issues.
Assist in new product development activities to avoid quality issues.
Prepare and maintain product quality documentation based on ISO
Develop product quality processes based on ISO standards.
Mange and coordinate ISO audits.
Improve quality management system based on audit results.
Obtain feedback from the RMA repair technician and QC to determine the
scope of the issue and help formulate optimal solutions.
Perform data entry and timely issuance of RMAs/credit memos, especially in
accordance with period-end deadline.
Report weekly RMA repair status.
Perform RMA statistical Analysis.
Effectively communicate and reinforce Leotek’s commitment to quality
Any projects/tasks assigned by the company.
Required Education and experience:
· Bachelor’s degree in Engineering or college graduate with solid work
experience in the related industry
5-7 years’ experience as a Quality Engineer, Industrial Engineer, or related
Process improvement and lean manufacturing knowledge and experience
Excellent interpersonal and communication skills
Ability to effectively communicate and present technical information
Intermediate to Expert knowledge of MS Office suite to include Excel, Word,
Access, Outlook and ERP/MRP/WMS/SAP/MES systems
QS system experience is a plus
Bilingual in English and Mandarin is a strong plus
· Leadership skills
This position may have supervisory responsibilities.
Leotek Electronics USA LLC has work environment that promotes diversity, equal
opportunity, embraces change, and provides leadership opportunities to its talents.
Job Type: Full-time