Job Summary:

This position requires researching, writing, layout, illustration and editing technical product documentation for new and existing products. The types of documentation may include marketing white papers and product data sheets, engineering processes and specifications, technical support field bulletins, and product documentation including Software Release Notes, Installation Guides, User’s Guides, and Reference Guides, and other company documentation.

Essential Duties and Responsibilities:

Generates product documentation plans based on the product MRD and PRD that best communicate the technical and customer requirements.
Gathers information from ATI users and technical staff for product related documentation.
Writes overviews of product features in simple and complete terms that are understandable by a layman.
Describes the step-by-step process to configure and use products through written explanations and illustrations.
Recommends formats responsive to technical and customer requirements.
Produces products that conform to the company documentation and quality assurance standards.
Generates and improves departmental tools, guidelines and standards to improve the quality and efficiency of writing product documentation.

Experience, Skills & Abilities:

Experience with hardware product installation and user’s guides
Expert user with Adobe Frame Maker, Illustrator, Photoshop and Acrobat
Experience with Dream Weaver and Fireworks is desirable
Must have an ability to complete and deliver technically accurate, high-quality documentation within specified deadlines
Must have strong verbal and written (English) communication skills
Must be able to work independently on assigned projects from conception to completion with minimum supervision
Must be able to contribute to the generation and improvement of existing departmental standards and procedures
Must be able to conform and adhere to existing departmental standards and procedures

Education / Training:

Must have at least 10+ years of direct experience in writing technical manuals
Bachelors Degree is preferred – English or Technical Communications is a major plus