Engagement Manager

Company Overview

SFMade

SFMade Website
Launched in 2010, SFMade is a first-of-its-kind, non-profit economic development organization. We have served as a national model focused on providing industry specific guidance, education, and resources to the manufacturing sector. By helping companies to grow in place, we’re helping to create jobs for the local workforce. SFMade has expanded its regional footprint, to include programs in both the East and South Bay.

To get a sense of our impact, check out our first 10 years here:
https://impact.sfmade.org/

SFMade is an Equal Opportunity Employer. Black, Indigenous, and People of Color, women, gender non-conforming people, persons with disabilities, LGBTQIA+ people, veterans, and adults of all ages are strongly encouraged to apply. In accordance with the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Job Categories

  • Hours: Full-time
  • ,

Job Duties

We could use your help in supporting manufacturers large and small. Think coffee, ice cream, chocolate, beer, furniture, and fashion. We assist over 600 manufacturers produce just about anything you could imagine. They are creating jobs (great jobs), keeping it local, and making us proud.

But they have questions. Which is where you come in.

Here are some examples:
HR – What am I not allowed to ask during a job interview?
Financials – On paper we’re profitable, but we never have any cash :/
Space – Can you help us find a bigger factory?
Supply Chain – We keep running out of widgets. Any advice?
Production Efficiency – How can we deliver our product faster?
Social Media – Should we be buying ads? Which platform?

You’ve probably worn a lot of hats so in some cases you’ll know exactly what to say. But when you get stumped, you’ll have the support of the entire SFMade staff and a team of volunteer advisors.


DAY TO DAY:
We’re working from home but we’re also regularly visiting factories to meet our members in person (Your Uber/Lyft expenses will be reimbursed). You’ll need to be fully vaccinated. We send and respond to lots of emails, we document everything (for the grants), and meet with each other and our members “face-to-face” via video.


Don’t quote me, but your time with us might look something like this:
50% - Direct advising
30% - Documenting and admin
20% - Events: Organizing, promoting, and facilitating webinars, orientations, online workshops, in-person member meetings, and our annual holiday sales event.

Job Requirements

In a perfect world you’ve managed people and production for a manufacturer. But even managing a retail store in the Bay Area will give you a lot of the skills that will lead to your success in this role.

This is not an old-fashioned stodgy non-profit. We are forward-thinking problem solvers working for creative entrepreneurs. We embrace technology whenever it can help.

Skills/Experience Preferred

Compensation

Compensation for this position will depend on the breadth, relevance and depth of your experience. The range for this position is $75-85,000.

Benefits

SFMade covers 100% percent of your medical, dental and vision premiums. Our annual PTO is 4 weeks annually.

Hours

Full-time

Resume Required

Yes

Cover letter Required

Yes

Other Application Requirements

HOW TO APPLY Please start by answering a few questions here: https://forms.gle/S3dSsAFGikzt4WiNA
APPLY NOW