Installation Manager

Company Overview

AAA Flag and Banner

Founded in 1971, AAA Flag & Banner has grown from a one-man operation to a company with nationwide offices employing over 200 team members, becoming one of the Nation’s leading manufacturers of corporate and special event promotional materials. By utilizing state-of- the-art printing technologies, we consistently provide exceptional quality while our knowledgeable staff is focused on excellence in customer service. Year after year, we have been a leading provider of signage and pageantry to some of the biggest names in the sporting world from the NHL, NBA, NFL, MLB, MLS and many other notable institutions. We pride ourselves in being innovative and consultative while our G7 Master Print status helps to insure our clientele receives the highest level of color accuracy and print quality available.

Job Categories

  • Hours: Full-time
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Job Duties

Job Requirements

The Installation Manager is responsible for the overall management of a highly skilled service/technical team responsible for all field installation and technical services and support for the company’s products.This position has primarily responsibility for enhancing the quality of installation services that are being provided to customers as well as supporting the overall customer experience. An installation manager has the following key responsibilities, duties and jobs:

Key Responsibilities:

Ensure that all the day to day services have been controlled and that all the clients’ needs have been fulfilled successfully
Responsible for the training of the new employees and to schedule safety training sessions accordingly
Consult with employees regarding projects and opportunities
Consult with clients regarding project needs and options
Develop supporting processes for down periods so that installers can support the overall facility operations
Dispatch and oversight of installation crews
Assist in the scheduling and maintenance management of vehicles
Manage the ordering and scheduling of outside labor and equipment
Perform Site Surveys
Fully understand all technical aspects of installations.

Skills/Experience Preferred

Qualifications:

Excellent people management and leadership skills
Consultative communication style
Clean driving record
Advanced Organizational Skills
Ability to work in a fast-paced environment
Handy with construction hand tools
Proven problem-solving ability
Strong multitasking capabilities
Good written and oral communication skills
Customer problem resolution skills
Limited travel
Previous work experience in field services
Strong construction/mechanical acumen
Bilingual Spanish/English a plus
Contractor’s License a plus

Compensation

$80K/year DOE

Benefits

Hours

Full-Time

Resume Required

Yes

Cover letter Required

Yes

Other Application Requirements

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