Office Assistant

• Hours: Full-time
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• Location: East Bay
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• Position is Entry-level
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Are you the go to person for all things out of the ordinary? Do you enjoy problem solving even the most mundane of issues quickly? Are you able to time manage yourself and others? Do you enjoy a creative and hectic every day is different environment? Consider a career as an Office Assistant with FASTSIGNS!

Our ideal candidate is:

• Methodical
• A good communicator
• Forward thinking
• Detailed
• Quick, yet accurate

When you work at an independently owned and operated FASTSIGNS location, you are working for a local business, typically with Monday through Friday business hours. Are you ready to bring your problem solving and supportive skills on board and join an established brand?

POSITION DESCRIPTION

Under general direction, the Office Assistant assists the Center Manager/Owner in the administration
of daily center operations.

RESPONSIBILITIES
• Answer the phone and direct callers to the appropriate individual.
• Copy and file documents, work orders, estimates, invoices, etc., as needed.
• Assist the sales team as needed (i.e.: contacting clients when orders are ready for pickup, labeling and mailing marketing materials and follow-up letters when requested, delivering orders when needed, making competitive “shopping” calls, etc.
• Maintain center appearance by vacuuming, emptying trash cans, cleaning counters and windows, straightening showroom, making sure we appear open (if we have an open sign to turn on and off), changing light box inserts, update in-center merchandising and keeping area neat.
• Assist accounting by printing and calling the aging report customers, printing and mailing or emailing statements, making bank runs if necessary and posting payments.
• Assist the front counter CSR / ISC and / or Marketing Rep with in-house marketing duties (including direct mail labeling, telemarketing, etc.)
• Manage and order office supplies; make sure departmental needs are met – postage, copier and printer inks and paper, etc.
• Run errands as needed.
• Maintain files for vendors, newsletters and various incoming mail.
• Aid with order pick up, shipping and couriering schedules – pack and ship when appropriate.
• Serve as production backup when necessary.
• Adhere to all company policies, procedures and business ethics codes. Participate in and practice FASTSIGNS sales mentality of “Everybody Sells”. Every prospect and client touch point is an opportunity to serve their needs.

TYPICAL PHYSICAL DEMANDS

• Ability to sit for long periods at a time.
• Ability to lift 25 or more pounds.
• Flexibility to sit and stand multiple times a day.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change or be added at any time with or without notice

Ability to:

• Excellent spelling and grammar mandatory.
• Work under pressure to output high volume, high quality work.
• Understand computer basics such as ability to learn a POS (Point of Sale) system, Word, Excel and use of keyboard and ten-key.
• Ability to assess needs and aid in direction to correct sales team member as well as pre-enter prospects when routing calls.
• Excellent communication skills and maintain professional and positive attitude.

$20-25 per hour, DOE

What we offer: • Employer sponsored health and dental benefits • Paid holidays • Paid time off • Employer 401k match and profit share • Bonuses

Full Time