Office Assistant

Company Overview

FastSigns

FastSigns Website
Rely on FASTSIGNS® of Downtown Oakland, CA cutting edge technology and expert consultants to develop the right mix of visual communications solutions to help meet your business objectives. From banners to building signs, truck graphics to trade show exhibits, printing to point-of-purchase signs and window graphics to wall murals, we're more than ready and more than able to help bring your business communications to life.

Join our team of long tenured members which includes Michelle who is celebrating her 22nd year of our 26 years in business. Marie 17 years, and Bess going on her 14th year (with a 3 year break in between starting her family!). It's cliche to say that joining our organization is more than just a job - it's a career path where we are small enough to be nimble and large enough to have growth opportunities, which attributes to our success!

Our team truly is one of the best in the business and it particularly showed with their dedication through the past year when they all worked together to prioritize how to keep our operations going while I worked on navigating through one of the most trying times in our history. Joining FASTSIGNS Oakland / Hayward is a place where we strive to bring out the best in one another!

EEO Statement

Justipher Inc., dba FASTSIGNS Oakland; FASTSIGNS Hayward provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Justipher Inc., dba FASTSIGNS Oakland; FASTSIGNS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion,
termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Categories

  • Hours: Full-time
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  • Location: East Bay
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  • Position is Entry-level
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Job Duties

Are you the go to person for all things out of the ordinary? Do you enjoy problem solving even the most mundane of issues quickly? Are you able to time manage yourself and others? Do you enjoy a creative and hectic every day is different environment? Consider a career as an Office Assistant with FASTSIGNS!

Our ideal candidate is:

• Methodical
• A good communicator
• Forward thinking
• Detailed
• Quick, yet accurate

When you work at an independently owned and operated FASTSIGNS location, you are working for a local business, typically with Monday through Friday business hours. Are you ready to bring your problem solving and supportive skills on board and join an established brand?

POSITION DESCRIPTION

Under general direction, the Office Assistant assists the Center Manager/Owner in the administration
of daily center operations.

RESPONSIBILITIES
• Answer the phone and direct callers to the appropriate individual.
• Copy and file documents, work orders, estimates, invoices, etc., as needed.
• Assist the sales team as needed (i.e.: contacting clients when orders are ready for pickup, labeling and mailing marketing materials and follow-up letters when requested, delivering orders when needed, making competitive “shopping” calls, etc.
• Maintain center appearance by vacuuming, emptying trash cans, cleaning counters and windows, straightening showroom, making sure we appear open (if we have an open sign to turn on and off), changing light box inserts, update in-center merchandising and keeping area neat.
• Assist accounting by printing and calling the aging report customers, printing and mailing or emailing statements, making bank runs if necessary and posting payments.
• Assist the front counter CSR / ISC and / or Marketing Rep with in-house marketing duties (including direct mail labeling, telemarketing, etc.)
• Manage and order office supplies; make sure departmental needs are met – postage, copier and printer inks and paper, etc.
• Run errands as needed.
• Maintain files for vendors, newsletters and various incoming mail.
• Aid with order pick up, shipping and couriering schedules – pack and ship when appropriate.
• Serve as production backup when necessary.
• Adhere to all company policies, procedures and business ethics codes. Participate in and practice FASTSIGNS sales mentality of “Everybody Sells”. Every prospect and client touch point is an opportunity to serve their needs.

TYPICAL PHYSICAL DEMANDS

• Ability to sit for long periods at a time.
• Ability to lift 25 or more pounds.
• Flexibility to sit and stand multiple times a day.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change or be added at any time with or without notice

Job Requirements

Ability to:

• Excellent spelling and grammar mandatory.
• Work under pressure to output high volume, high quality work.
• Understand computer basics such as ability to learn a POS (Point of Sale) system, Word, Excel and use of keyboard and ten-key.
• Ability to assess needs and aid in direction to correct sales team member as well as pre-enter prospects when routing calls.
• Excellent communication skills and maintain professional and positive attitude.

Skills/Experience Preferred

Compensation

$20-25 per hour, DOE

Benefits

What we offer: • Employer sponsored health and dental benefits • Paid holidays • Paid time off • Employer 401k match and profit share • Bonuses

Hours

Full Time

Resume Required

Yes

Cover letter Required

No

Other Application Requirements

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