Operations Assistant

Company Overview

The Foggy Dog

The Foggy Dog Website
The Foggy Dog designs products for the modern pet parent that are as beautiful as they are functional. Pets are family, and that’s why our beds, toys and accessories are all made in the U.S. with the highest-quality materials and obsessive attention to detail. And, every order helps a shelter dogs in need.

Since launch, we have been featured in publications including Oprah Magazine, Real Simple, and Southern Living, and partnered with retailers including Anthropologie, Bloomingdale’s, CB2, Paper Source and over 300 independent boutiques around the world.

We are a small (but mighty) female-founded company, and this role is a great way to join an e-commerce startup from the ground up. You will have the opportunity to make a huge impact on a fast-growing company while gaining invaluable exposure to all aspects of running an e-commerce business. We are looking for employees who take ownership over their role and have the potential to grow with us and take on even bigger responsibilities over time.

The Foggy Dog is proud to be an equal opportunity employer (EEO) that welcomes applicants and employees of all genders, races, backgrounds, orientations and nationalities. In accordance with the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Job Categories

  • Hours: Full-time
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  • Hours: Part-time
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  • Industry: Apparel and Sewn Goods
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  • Position is Temporary/Seasonal
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Job Duties

We are looking for an Operations Assistant to help oversee order fulfillment, inventory management, and basic merchandising tasks. We are looking for either full-time, seasonal, or part-time help.

E-COMMERCE ORDER FULFILLMENT
- All aspects of online order fulfillment, both retail and wholesale.
- Prepare/pick/pack shipments for online orders.
- Print shipping labels via ShipStation.
- Process customer returns and exchanges.
- Work with customer service to troubleshoot order issues.

INVENTORY MANAGEMENT
- Physically receive new inventory: inspect and QC, count, sort, fold, and tag.
- Perform inventory audits from time to time, updating our online inventory system.
- Pick, pack and ship outbound shipments to press and sales clients as needed.

Job Requirements

- Exceptional attention to detail. A perfectionist who wants to get things right.
- Impeccable organization skills; you love making lists and keeping things tidy.
- Diligent and conscientious. You adhere to quality standards even when it’s easier not to.
- A born problem solver who is never satisfied with the status quo and constantly wants to improve.
- Positive, can-do attitude and willingness to roll up your sleeves & take on any task that’s needed.
- Quick learner who asks questions when needed, and solicits feedback at key points.
- Superb time management skills. You use your time efficiently, and accurately estimate how long it takes you to complete a goal. If you have
unexpected downtime, you proactively look for other tasks.
- Excellent written and verbal communication skills - you will be representing our brand to customers.
- Strong computer skills and the ability to learn new programs quickly and accurately. Basic knowledge of Excel is helpful but not required.
- Familiarity with Shopify and ShipStation is not needed, but is a plus.

Skills/Experience Preferred

A dog lover! Dogs are welcome in the office and our goldendoodle is there every day

Compensation

$16-17/hour

Benefits

Hours

Our standard hours are M-F, 9am-5pm but during November/December we are looking for weekend shifts as well. This position is non-exempt and eligible for overtime

Resume Required

Yes

Cover letter Required

No

Other Application Requirements

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