Program Manager

Company Overview


SFMade Website
ABOUT SFMade/MFG:SJ: Launched in 2010, SFMade is a first of its kind, non-profit economic
development organization, and a national model, focused on providing industry specific guidance,
education, and resources to the manufacturing sector, helping companies to grow in place and create
jobs for the local workforce. SFMade has expanded its regional footprint, to include Manufacture : San

Manufacture : San Jose is an initiative of SFMade that launched in April of 2018, in partnership with the
City of San Jose, with a mission to drive much needed knowledge, resources, and visibility to the city’s
more than 1200 manufacturers and the more than 50,000 men and women they employ. In addition,
MFG:SJ also connects job seekers and workforce development services to open positions among our
manufacturing partners and, through our YouthMade program, MFG:SJ provides career exposure
programs for under resourced youth in San Jose.

SFMade is an Equal Opportunity Employer. Black, Indigenous, and People of Color, women, gender non-conforming people, persons with disabilities, LGBTQIA+ people, veterans, and adults of all ages are strongly encouraged to apply. In accordance with the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

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    Job Duties

    SFMade is seeking an energetic, highly organized, entrepreneurial person to support and deliver a suite
    of innovative, high performing business development programs for its Manufacture : San Jose initiative,
    focused on helping manufacturing businesses to thrive and create jobs for local residents. This position
    can be remote up to 3 days/week, with 2 days/week working in San Jose, and intermittent travel to San


    You work best with a high level of autonomy and responsibility as well as the opportunity to
    form relationships with a large variety of organizations and people. You thrive in a fast paced,
    entrepreneurial environment, are inventive and resourceful and can stay on top of many moving parts
    using organizational systems.

    Position Summary: 

    The Program Manager is a key and central role, dedicated to keeping a finger on the
    pulse of the companies we serve and providing them with targeted technical assistance. He or she will
    implement, strengthen and scale a comprehensive and evolving suite of industry specific Advising and
    Educational tools and offerings. The primary goal of this position is to ensure that the appropriate type
    and level of support is provided to the companies MFG:SJ is engaged with so that they can scale
    profitably, and both sustain and create new jobs. The Program Manager will also support Manufacture :
    San Jose’s effort to highlight career pathways in manufacturing for adults and youth through our
    workforce and hiring programs.

    Primary Responsibilities:

    Programs and Services Engagement

    · Proactively reach out to engage companies in targeted programs and services
    · Track and analyze company engagement
    Direct Services
    · Deliver, and/or coordinate direct technical assistance in the areas of strategic guidance,
    operational efficiency, finance, sales, marketing, and workforce.   
    · Conduct routine check-ins and “health check” surveys
    · Cross refer to program team to meet the needs of companies and deploy specialized advisors as

    Events Coordination  

    · Manage the Silicon Valley Manufacturing Roundtable events
    · Help to craft workshop offerings
    · Present program orientations and facilitate workshops

    Marketing and Outreach

    · Assist in recruitment of new companies
    · Recruit manufacturers to participate in YouthMade and Hiring Made Better programs
    · Help to gather newsworthy content and create success stories, for use across the organizations
    marketing channels

    Deliverables, Reporting and Metrics

    ·     Create and monitor metrics to demonstrate program impact
    ·     Manage program deliverables for grants and funding partners

    Program and Resource Development

    ·     Create and maintain relationships with select service providers
    ·     Utilize knowledge from the field to improve programs and services
    ·     Help to build new program tools and resources

    Job Requirements

    Skills/Experience Preferred


    ·     BA in business or related field or relevant experience
    ·     2+ years of operational experience in manufacturing or a related industry
    ·     Small business ownership/operation and/or understands the needs of small business
    ·     Excellent written and verbal communication skills
    ·     Very at ease with technology/software, fast learner
    ·     Excellent organizational and project management skills: attention to detail, problem solving, time
    management, accuracy, and ability to meet deadlines and objectives
    ·     Entrepreneurial mindset
    ·     Passion for SFMade/MFG:SJ’s mission
    ·     Experience with Salesforce CRM a plus
    ·     Comfortable presenting in group settings


    Competitive salary and benefits package.



    Full Time. This position can be remote up to 3 days/week, with 2 days/week working in the office in San Jose, and intermittent travel to San Francisco.

    Resume Required


    Cover letter Required


    Other Application Requirements