Showroom Sales Associate

Company Overview

Heath Ceramics

Heath Ceramics Website
About Heath

What began as a historic pottery in 1948, has evolved into a collection of businesses anchored in designing and making products, spaces, and experiences of exceptional beauty and uncompromising integrity. We are a manufacturer, led by design and sustainable business practices. We have a very diverse workplace of 200 employees that encompasses manufacturing, retail, design, communications, digital, and administrative functions. Our original Sausalito location houses our dinnerware factory and showroom. Heath San Francisco houses our tile factory, along with a showroom, and clay studio; our SF Ferry Building location is a small, but mighty, showroom; and Heath LA, a showroom and clay studio. Learn more about our company, at heathceramics.com.

As of October 2020, we committed to establishing a base rate that would support a Living Wage for each employee. We value our workers and one way we can show this is through fair pay for the roles in which they work here at Heath.

Job Categories

  • Hours: Full-time
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  • Hours: Part-time
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  • Position is Entry-level
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Job Duties

Position Summary

Our clientele at Heath ranges from architects and designers to chefs, design-savvy shoppers, out-of-towners and gift registrants. Our ideal candidate has an open, friendly demeanor, an appreciation for Heath Ceramics and an eagerness to learn more about the rich history of our company and designs. They will have an eye for detail and will be able to create a store environment that surprises and delights our customers each time they walk through our doors.

Working at Heath means appreciating that selecting dinnerware can be very personal, as it represents family, friendship, tradition and important gatherings. As a Sales Associate at Heath, you will help shoppers understand our beautiful and distinctive selections of Dinnerware, Heath Home and one of a kind finds, as well as the way the registries work. You will balance excellent customer service with the demands of a busy store environment.

Job Requirements

Responsibilities and Skills

Positive attitude and enthusiasm
Engaging communication style with customers and designers
Connection to Heath’s design philosophy and products
Ability to meet and exceed sales goals
Willingness to go above and beyond when needed
Pride of ownership with store appearance, cleanliness and organization
Knowledge of POS systems and a high level of comfort with technology (including the ability to use iPad/laptop, Mobile POS and Internet)
Able to comfortably lift 30 lbs and stand for long periods of time

Work Environment/Hours/ Compensation

This role is based out of our beautiful San Francisco, Mission District Showroom. Part-Time and Full- Time positions are available. Candidates must have weekend availability. Part-Time positions average 15-20 hours per week. Full-Time positions average 32-40 hours per week.

As of October 2020, we committed to establishing a base rate that would support a Living Wage for each employee. We value our workers and one way we can show this is through fair pay for the roles in which they work here at Heath.

Physical Requirements

Ability to stand and walk for extended periods of time
Ability to lift, reach and grasp 30 lbs of ceramic dinnerware/tile and to push/pull carts and bins of merchandise repeatedly throughout the day
Daily showroom activities, including the processing of shipments, merchandising product, and order fulfillment

Skills/Experience Preferred

Compensation

Base rate that would support a Living Wage

Benefits

We are committed to your health and well-being. Heath offers a comprehensive benefits package for full-time employees that includes a choice of medical plan, dental, vision, and life and works very hard to keep employee costs low for excellent coverage. We do not require an employee contribution for individual premiums, and we pick up a large portion of the costs for dependent coverage. A generous 401(k) annual contribution. Our Employee Stock Ownership Plan provides an additional retirement benefit linked to the long-term performance of our company. We offer a generous time off allocation, paid family leave, and of course a healthy discount on all Heath Ceramics products.

Hours

Part-Time and Full- Time positions are available. Candidates must have weekend availability. Part-Time positions average 15-20 hours per week. Full-Time positions average 32-40 hours per week.

Resume Required

Yes

Cover letter Required

Yes

Other Application Requirements

Proud Equal Opportunity Employer At Heath, we don’t just accept difference — we celebrate it, we support it. Heath is proud to be an equal opportunity workplace. Our goal is to be a diverse workforce at all job levels. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, transgender status, age, marital status, veteran status, or disability status. How to Apply If you would like to be considered for this position, please send your resume and a cover letter that speaks directly to the position. Thank you for your interest!
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